Privacy Policy

📄 Whats Doing Privacy Policy

Effective Date: 15 October 2025

Last Updated: 15 October 2025

Company: Whats Doing Pty Ltd (ABN: 69 641 021 909)

Contact: team@whatsdoingapp.com

1. Introduction

Whats Doing Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Whats Doing mobile app (the “App”).

This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our App, you agree to the practices described in this policy.

2. What We Collect

A. Personal Information

When you sign up or interact with our App, we may collect:

  • Email address

  • First and last name

  • Subscription preferences

This information helps us set up your account, personalise your experience, and provide relevant accessibility-related features.

B. Technical Information

We may collect some basic technical details to ensure the App works correctly, such as:

  • Device type and operating system

  • App version used

  • Crash logs or errors (collected anonymously)

We do not collect or record any personal screen interactions, location history, or behavioural tracking.

3. Subscriptions & In-App Purchases

Our App offers optional subscriptions to unlock premium features.

All subscription payments are handled securely by trusted third-party platforms:

  • Apple App Store for iOS devices

  • Google Play Store for Android devices

  • Stripe for any future website-based purchases

We do not store or process your payment information directly.

Users can manage or cancel their subscriptions at any time through their respective platform accounts:

  • For iOS: Use your Apple ID subscription settings

  • For Android: Use your Google Play account settings

Each platform’s refund and cancellation policies apply. For details, refer to their official help centers.

4. How We Use Your Data

We use your data to:

  • Create and manage your account

  • Deliver personalised accessibility information and content

  • Communicate important updates or announcements

  • Provide support and respond to your questions

  • Improve the reliability and performance of the App

We do not sell, rent, or share your personal data with advertisers or third parties.

5. Cookies & Tracking

We do not use cookies or analytics tracking in the mobile app.

Any basic data collected (e.g. crash reports) is used only to improve app stability and functionality.

6. Data Storage & Security

We store your information securely on servers that comply with industry-standard encryption and access controls.

While we take all reasonable precautions, no system can be 100% secure. You use the App at your own risk.

7. Data Retention

We retain your personal information only for as long as:

  • Your account remains active

  • Required by law or for legitimate business purposes

  • Necessary to deliver services to you

You can request account deletion at any time (see Section 8).

8. Your Rights

You can:

  • Access or update your information

  • Request that we delete your account and associated data

  • Opt-out of non-essential communications

  • Contact us with any privacy concerns

To make a request, email: team@whatsdoingapp.com

9. Children’s Privacy

Our App is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware that such data has been collected, it will be deleted immediately.

10. International Users

While we are based in Australia, your data may be processed or stored in other countries (e.g. by secure cloud providers). We ensure all data handling complies with Australian standards and privacy protections.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes via the App or email.

12. Contact Us

Whats Doing Pty Ltd

Email: team@whatsdoingapp.com

Website: www.whatsdoingapp.com